According to an EY survey published on November 23, 2025, in Business Standard, Indian Global Capability Centres (GCCs) are undergoing a paradigm shift. 58% of surveyed centers are actively investing in "agentic AI." This signals a transition from experimental generative AI pilots to the more mature use of autonomous agents integrated into real business processes. Experts note that India is becoming a key testing ground for scaling complex agentic systems for global corporations.
EY: 58% of Indian GCCs Investing in Agentic AI, Moving from Pilots to Deployment
