While SaaS vendors like Box are massively integrating AI agents into business processes, Chief Information Officers (CIOs) are losing control over their own infrastructure. Agent Sprawl is a situation where hundreds of independent algorithms operate within a corporation, duplicating each other's functions, wasting API budgets, and creating "Shadow AI" with zero-day vulnerabilities. Gartner explicitly warns: without a rigid centralized IT architecture and continuous auditing, multi-agent systems will turn from an optimization tool into a generator of operational chaos and financial losses.
Source: Gartner
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