Lightspeed AI: Smart Assistant for Retail and Hospitality

On January 9, 2026, Lightspeed Commerce unveiled "Lightspeed AI"—a new intelligence layer for its SaaS platform. The tool is designed for SMBs in retail and hospitality. Instead of complex dashboards, restaurant owners can now simply ask: "Which dish sold the worst on Tuesday?" or "Generate a description for the new seasonal menu."

This launch illustrates the trend of AI verticalization: universal models (like ChatGPT) are giving way to specialized solutions deeply integrated into the workflows of a specific industry. Lightspeed AI leverages specific point-of-sale context, turning raw transaction data into instant business insights.

Source: PR Newswire