Instead of a simple shadow ban, the system will redirect problematic queries to specialized human or bot support. This move (backed by The Christchurch Call coalition) is a direct response to the growing demands of government regulators (recall the California filter law of March 31). OpenAI is building a defense-in-depth security system (AI Safety) to guarantee its Enterprise clients an absence of reputational risks when deploying agents in the public sphere.
Source: Reuters / Bangkok Post
AI SafetyOpenAIComplianceThroughLineSecurity