On December 8, 2025, the ongoing partnership between Riyadh Air and IBM was announced at the IBM Think Riyadh conference. The airline was introduced as the "worlds first AI-native," meaning AI is deeply embedded from the ground up. Artificial intelligence is integrated into critical operational systems, including supply chain management, customer service, and experience personalization (CX). This move demonstrates a radical approach to digital transformation in the aviation industry.
Riyadh Air and IBM Launch the "Worlds First AI-Native" Airline
