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Amazon Voice ID

Rating:

4.6 / 5.0

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Amazon Voice ID

Tags

Voice Authentication, Biometrics, Fraud Detection, Speech Recognition, Cloud Service, AWS, API

Pricing Details

Pay-as-you-go based on the number of transactions (authentications or fraud detections). A free tier is available for a limited number of transactions per month.

Features

Real-time caller authentication, voiceprint enrollment, voice-based fraud detection, API access, integration with contact centers.

Integrations

API and SDKs for integration into contact center applications, Customer Relationship Management (CRM) systems, and other applications.

Preview

Amazon Voice ID is a machine learning-powered service from Amazon Web Services (AWS) that provides an API for real-time caller authentication based on their voice. It is designed for use in contact centers and other scenarios where fast and secure verification of the caller's identity is required. The service analyzes the unique characteristics of a person's voice and compares them against enrolled voiceprints. Voice ID can also detect potential voice-based fraud. This helps enhance security and improve the efficiency of customer service processes.