Mastercard Launches Agent Suite for Business

On January 27, 2026, Mastercard announced the commercial launch of "Agent Suite" — a set of customizable AI agents for enterprise clients. The product marks the transition from passive chatbots to the "agentic era," where AI independently executes complex task chains.

The solution includes ready-made digital employees for payment management, risk analysis, and customer support. Mastercard is betting on the secure integration of agents into existing business processes, offering not just software but implementation consulting. This is a direct entry of the payment giant into the enterprise AI software market.

Source: Mastercard