Waystar, a leader in healthcare financial technology, announced on January 12, 2026, the integration of Agentic AI into its platform. Unlike simple chatbots, new autonomous agents are capable of independently performing complex chains of actions: analyzing reasons for insurance claim denials, drafting appeals, and reconciling accounts without human intervention.
This release highlights the transition of enterprise software from the "Copilot" phase (assistant) to the "Autopilot" phase (agent). In the complex and bureaucratic US healthcare system (RCM), the use of autonomous agents promises to reduce clinic administrative costs by 30-40%.
Source: InvestingFinTechAgentic AIHealthcareAutomationEnterprise
