DBS Bank Rolls Out GenAI Chatbot "DBS Joy" for Corporate Clients

DBS Bank Rolls Out GenAI Chatbot "DBS Joy" for Corporate Clients

One of Asias largest banks, DBS Bank, announced the launch of "DBS Joy" on November 10, 2025, a new chatbot for corporate clients based on generative language models (GenAI). According to Fortune, this tool is designed to provide 24/7 support by automating responses to complex business inquiries. A key feature is "DBS Joys" deep integration with the banks internal ERP systems, allowing clients to receive personalized information and conduct real-time transactions.

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