One of Asias largest banks, DBS Bank, announced the launch of "DBS Joy" on November 10, 2025, a new chatbot for corporate clients based on generative language models (GenAI). According to Fortune, this tool is designed to provide 24/7 support by automating responses to complex business inquiries. A key feature is "DBS Joys" deep integration with the banks internal ERP systems, allowing clients to receive personalized information and conduct real-time transactions.
DBS Bank Rolls Out GenAI Chatbot "DBS Joy" for Corporate Clients