Salesforce announced a significant deepening of its collaboration with leading AI labs OpenAI and Anthropic on October 14, 2025. As part of the expanded partnership, the latest flagship models—GPT-5 from OpenAI and Claude 3.5 from Anthropic—will be natively integrated into the Agentforce 360 enterprise AI platform. This will allow business users to create and deploy more powerful and specialized AI agents. The integration will enable agents not only to interact with Salesforce data but also to perform complex tasks in third-party applications like Slack and ChatGPT. For example, a user could ask an agent to create a visualization in Tableau based on CRM data. Anthropic, in turn, will provide specialized solutions for clients in highly regulated industries, ensuring an enhanced level of security and regulatory compliance.
Salesforce Expands Partnership with OpenAI and Anthropic for Agentforce 360 Platform
